π‘οΈ The Drivers Gallery Guarantee
Clear cover. Honest advice. Straightforward aftersales support.
π Whatβs included with our Retail Programme vehicles
All Retail vehicles come with either a 30-Day or 3-Month Drivers Gallery Guarantee, depending on age and mileage.
- β 12 months FREE AA Breakdown & Recovery
- β Loan car (subject to availability)
- β Diagnostics contribution up to Β£100 (including VAT) on valid claims
- β Labour contribution up to Β£60 + VAT per hour
- β Protection against sudden mechanical or electrical failure
π° Warranty claim limits
All claims are capped up to the value of the vehicle.
π¨ Clearance Vehicles
Clearance vehicles are typically older or higher-mileage cars and are priced accordingly. They are prepared to a different standard and supplied up to MOT standard only.
π Helpful exclusions (explained clearly)
β Wear & tear items (normal everyday use)
Some components naturally wear over time through normal driving and vehicle use. These are not considered sudden mechanical failures and are therefore not covered.
- Brake pads and brake discs
- Clutches and dual-mass flywheels
- Tyres
- Wiper blades
- Bulbs and fuses
- Drive belts and auxiliary belts
- Suspension bushes and ball joints
- Wheel bearings (unless a sudden catastrophic failure occurs shortly after sale)
- Exhaust components (excluding manifolds and catalytic converters)
- Batteries (including remote/key batteries)
- Fluids, oils, lubricants and consumables
- Filters (oil, air, fuel, pollen/cabin)
- Interior trim, seat mechanisms, upholstery and cosmetic finishes
- Exterior trim, badges, seals and weather strips
- Paintwork, corrosion, stone chips and cosmetic bodywork defects
- Air conditioning re-gassing and refrigerant loss
- Wheel alignment, balancing and geometry adjustments
β DPF / EGR / AdBlue β diesel emissions systems
Diesel emissions systems rely heavily on driving style and conditions. Short journeys and stop-start use can prevent proper operation and regeneration.
- DPF blockage, regeneration issues, warning lights or forced regenerations
- EGR valve sticking or carbon build-up
- AdBlue pumps, injectors, heaters, sensors, tanks and contamination
β Servicing, schedules & oil specification
Vehicles must be serviced in line with manufacturer schedules using the correct oil specification.
- Missed or overdue services
- Incorrect oil grade or extended service intervals
- Damage caused by lack of routine maintenance
β Timing belts / timing chains & engine damage
Timing components have manufacturer replacement intervals. Failure to replace them on time can cause serious engine damage.
- Timing belts, chains, tensioners, guides and pulleys
- Stretching, wear, noise or deterioration
- Engine failure caused by overdue timing replacement
β Authorisation, warning lights & next steps
- All repairs must be authorised before work begins
- We may inspect the vehicle or request an independent diagnosis
- Driving with warning lights illuminated may invalidate cover for resulting damage
β Modifications (and why theyβre excluded)
Modifications alter how a vehicle performs and how stress is placed on components. Undeclared modifications invalidate warranty cover.
- Engine remaps
- Aftermarket turbos
- Suspension modifications
- Non-standard exhaust systems
β Frequently Asked Questions
Is this warranty included with every car?
The Drivers Gallery Guarantee applies to Retail Programme vehicles only. Clearance vehicles do not include a warranty.
What happens if a warning light comes on?
Stop driving where safe and contact us immediately. Continued driving may cause further damage not covered.
Can I use my own garage?
Yes, but all repairs must be authorised by us before work begins.
Is the warranty valid outside the UK?
No. The Guarantee applies to vehicles purchased and used within the United Kingdom only.
Customer Reviews
10/10 customer service, Ash was amazing and made me feel confident when buying my car... Read More
Marcia ross
Purchased a new car for my dad and we received 1st class service from start to finish. Ash was brilliant. Thank you so so much we really appreciate it... Read More
Emma and Andy
I bought my Kia sportage from you guys and you were not pushy at all and the sale was dealt with promptly. Very happy with my purchase... Read More
Sharon Wright
My experience with the Drivers Gallery was outstanding. The delearship was clean and the car was in excellent condition. The stuff was very helpful an... Read More
Genica
Iv brought a nissan juke and everything was exactly what it says it was excellent customer service I have never been to a garage and felt as confident... Read More
Tracy Ashton
Adam, Callum and Bradley were great all the way through. Patient whilst waiting for the AA to do a pre-purchase inspection, getting the repairs I aske... Read More
Sam Cleeve
Just with ash now finalising the purchase of a model x , nothing but respect and professionalism from start to finish , would recommend them to anyone... Read More
ANTHONY
Found a new work car and callum one of the sales guys is a great bloke helped me out with any issues really easy process would highly recommend using... Read More
Peter
I recently purchased a Peugeot 208 GTI from The Drivers Gallery, and I couldn't be happier with the experience. The entire process was smooth and hass... Read More
Harvey Garcia
Purchased a car off them. Had a problem which they resolved with no problems. First class dealers... Read More
Bernard Gardner
From start to finish, possibly the best customer service Iβve ever encountered. From chatting with the most relaxed car salesman, friendly , welcomi... Read More
Neil
Dealt with Ash at the drivers gallery and he was fantastic. Always keeping me updated on our purchase and sent through extra photos and videos for us,... Read More
Sarah h
Highly recommend! Timβs been amazing throughout the journey of me buying my car. Great customer service, very happy! - Thank you so much π... Read More
Emily
Highly recommend! Timβs been amazing throughout the journey of me buying my car. Great customer service very happy! - Thank you so much π... Read More
Emily
We recently purchased a Hyundai i30 for my 21-year-old daughter from Drivers Gallery in Bromsgrove, and the whole experience was excellent. Ashley Pot... Read More
Richard Samuel
I brought a red fiat car in April 2025, which I am happy and pleased with, I found the garage staff helpful and friendly, not at all pushy, the sales... Read More
Nicola
I bought a Red Fiat in April 25, which I am very pleased with, I found the garage helpful and friendly , not at all pushy, the sales person Ashley exp... Read More
Nicola
I bought a Red Fiat in April 25 which I am very pleased with, they were helpful and friendly, not at all pushy, the sales person , Ashley who sorted e... Read More
Nicola
The Team at the Drivers Gallery were superb throughout the entire buying process, ensuring the 5 series was ready and test drive prepared. Iβd certa... Read More
Dan Waters
Thank you callum for your honest & smooth approach you made to our car deal, all the best to you.... Read More
Edwin Wiggins
Very friendly and very helpful. I definitely recommend! I will be using them when I get another car.... Read More
Hope
Great service in selling my car. Quick and efficient and stuck to the agreed valuation. Fully recommend!... Read More
Matt Williams
Sold my fiat 500 to the drivers gallery, i was feed up of being low balled on the value of my car by big the car buyers ,wow a true hassle free servic... Read More
Richard f
Excellent service and great communication. We had a problem with a car we brought but it was 100% resolved,honest and reliable. Would highly recommend... Read More
Stacey
Adam & rest of staff have been so helpful from start to finish no complaints they will help you so much no questions Would highly recommend... Read More
John Edwards
Excellent dealership and staff, We purchased a BMW 5 series estate and unfortunately it developed an oil leak from one of the gaskets. The support we... Read More
Richard Scott
Great dealership. Can't recommend them enough, super accommodating. Go above and beyond. We've had some shocking experiences with franchise deals. Sub... Read More
Sam Halligan
Brought a lovely little car from The Drivers Gallery , a slight problem occurred and without a any questioning they sorted it for me . Would definitel... Read More
vicky hinton
Well what can I say fantastic service from the time we went to look until we picked the car up. Steve sold us the car and we also dealt with Henry and... Read More
Paula Sands
I am very happy with my car purchase. The guys were very helpful and I would definitely use them again.... Read More
Kay Ahern
Recently sold our van to Adam at the Drivers Gallery, seemless process with quick quotation, prompt payment and good customer service.... Read More
James Whitehead
Drivers gallery - I have nothing but brilliant things to say about them. I Bought an automatic car back in May from drivers gallery, I completely fell... Read More
Lisa Bevan
Have sold my car to Adam and the team today. We had an open and honest discussion from the start of our visit and all was dealt with professionally, h... Read More
Eve Sutton
I'm not sure where to begin so here is an overall review. I recently bought a BMW 320d off this company......and glad I did. They were great from the... Read More
Andrew Lawson
Best place if youβre looking to change your car. Amazing service, amazing customer service. Buy with trust, you wonβt regret it... Read More
Loghin Ionut
Recently bought a BMW 3 Series Coupe from the Drivers Gallery and every step of the way they were top drawer. Very honest photos and description of th... Read More
Ryan Pridmore
Contact Details
256 Birmingham RoadBromsgrove
Worcestershire
B61 0EZ 01527 368175 sales@driversgallery.co.uk


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