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Complaints Policy

The Drivers Gallery Ltd and its associated trading styles are authorised and regulated by the Financial Conduct Authority as a Credit Broker (Firm Reference Number: 1014981). We are not a lender. We can introduce you to a limited panel of carefully selected finance providers. We act on a non-advised basis, which means we do not provide financial advice or make recommendations regarding specific finance products. You are responsible for deciding whether any finance product is suitable for your individual circumstances. We do not charge customers a fee for our credit broking services. However, we may receive a commission from the lender for introducing and arranging your finance agreement.

Details of any commission payable to The Drivers Gallery Ltd will be disclosed to you before you enter into a finance agreement. Further information can be found in our Initial Disclosure Document. Finance is subject to status, affordability and lender criteria. Applicants must be aged 18 or over and resident in the United Kingdom. Terms and conditions apply. Guarantees and indemnities may be required.

The Drivers Gallery Ltd Registered Office: Fulford House, Newbold Terrace, Leamington Spa, Warwickshire, CV32 4EA | Company Registration Number: 13126742 | VAT Registration Number: 371380894 | Information Commissioner's Office Registration Number: ZB833452